Prices and Payment
All prices are in £ sterling. Delivery charges are not included in the initial prices quoted. We accept payment by most major credit and debit cards via Worldpay or via Paypal. Payment is taken immediately. If we have established that we cannot fulfil your order, we will offer an alternative. If this is not suitable we will transact a full refund.
We will happily deliver to addresses in the EU and USA, but delivery charges may vary from those stated. We cannot guarantee delivery times but we aim to deliver to UK addresses within 3 working days. We also offer next day delivery at a fee of £5.99 on any orders made before 2pm. We are unable to offer refund of any shipping charges unless expressly agreed in writing.
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund, subject to being unopened and unused. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed, newspapers, periodicals or magazines. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail. Delivery will not be refunded.
After-Sales Services and Guarantees
Warranty varies dependent on the product you have purchased. We offer a 7 day, no quibble refund on all products, if you are not satisfied with the product you have purchased. Carriage will not be refunded. Magic Spikers attract a 12 month no quibble refund from date of purchase. Carriage willl not be refunded
Any complaints or comments regarding the goods or services supplied should be made to:
Montagne Sports, Hillier Garden Centre, Priors Court Road, Hermitage, Thatcham, Berkshire RG18 9TG
You can e-mail us through the About Us page or telephone +44 1635 203374
These Terms and Conditions do not affect any of your statutory rights.
Montagne Sports is a trading style used by Bambooty Limited who was incorporated on the 16th January 2008 as a private limited company under the Companies Act 1985, registered at Companies House, Cardiff, Wales Registration Number 6474580.