Shipping & Returns

Click & Collect can be made from our store for a nominal £5.00 charge within 3 working days of your order placement and you will receive a £10.00 Off Voucher. No refunds will be given on click and collect after collection.

Shipping Costs, Orders Made Before 15:00

UK Shipping

Please add your mobile number to receive a delivery slot text (where available)

Delivery Description1 Rate
1st Class 2-4 Days* £4.99
1st Class 2-4 Days Signed For* £6.99
2nd Class (3/5 Days +)* £3.99
2nd Class (3/5 Days +)* Signed For £5.99
Courier 48 Hours (excl. Highlands & Islands & NI) £7.99
Free Shipping (5-10 Days +)*** £0.00
Guaranteed Next Working Day  £8.99
Showroom Collection & £10 Off Voucher** £5.00
Order before 18:00 Next Day Delivery £12.99

 

EU Shipping                                         £10.50

EU 3-5 Working Days                           £15.50

RoW International Tracked & Signed   £20.00

** The £5.00 paid for collection includes a £10 gift voucher that can be used over the following 30 days to purchase any items over the value of £40.00. 
* Expected Timescale1 At times a similar or better service may be provided
**Click & Collect can be made from our store for a nominal £5.00 charge within 3 working days of your order placement and you will receive a £10.00 Off Voucher. No refunds will be given on click and collect after collection.
***Orders over £60
1 During unprecedented times, such as the Covid-19 pandemic, the name of the recipient is often taken instead of a signature. All delivery timescales are subject to Carrier performance and cannot be guaranteed. Insurance considerations may impact on the carrier used.

 Returns Procedure

If you have purchased a product using the 'name your own price' button and it has been accepted, we will not be able to refund it if it is returned unless it is for reasons of manufacturing warranty. Pressing the button to make big, big savings confirms that you understand this.

For other returns less than £200 in value please email for a returns number within 14 days of the purchase date to:

or ring us on +44 1635 862571

The returns address is: 

Montagne Sports, Suite 27, Thatcham House, Turners Drive, Thatcham, Berkshire, RG19 4QD

Please note we do not refund any shipping charges unless expressly notified.

Items that total £200 or more have the following returns conditions:

1/ Please do not remove any of the item labels.

2/ Please ensure that if you are returning your item let us know by email within 48 hours of receipt.

3/ Please fully insure the item for the purchase price when returning the item.

4/ Any marks on the item will deem the item as used and only a partial refund will be given. The item is photographed and catalogued at our showroom before dispatch.

please email for a returns number within 48 hours of receipt date to:

or ring us on +44 1635 862571

The returns address is: 

Montagne Sports, Suite 27, Thatcham House, Turners Drive, Thatcham, Berkshire, RG19 4QD

Please note we do not refund any shipping charges unless expressly notified.