Prices and Payment
All prices are in £ sterling, Montagne Sports is not VAT registered. Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards through Paypal. Payment is taken immediately. If we have established that we cannot fulfil your order, we will offer an alternative. If this is not suitable we will transact a full refund.
We will happily deliver worldwide, but delivery charges may vary from those stated. We cannot guarantee delivery times but we aim to deliver to UK addresses within 3 working days.
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund, subject to being unused. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed, newspapers, periodicals or magazines. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail. Delivery will not be refunded.
After-Sales Services and Guarantees
Warranty varies dependent on the product you have purchased. We offer a 12 day, no quibble refund on all products, if you are not satisfied with the product you have purchased. Carriage will not be refunded. Magic Spikers attract a 12 month no quibble refund from date of purchase. Carriage willl not be refunded
Any complaints or comments regarding the goods or services supplied should be made to:
Montagne Sports, No 1 Thatcham House, Turners Drive, Thatcham, Berkshire RG18 9NJ
You can e-mail us through the contact page, or telephone +44 1635 865515
These Terms and Conditions do not affect any of your statutory rights.